Privacy Policy

Privacy Policy

We take the protection of your data very seriously. Read our customer Privacy Policy for a clear explanation of how we collect, use, disclose, transfer, and store your information. Learn how to review any information that may be associated with you.

Collect and use personal information

Personal information is data that can be used to identify a person or to contact a specific person.

If you contact us or any of our affiliates, you may be asked to provide personal information. We and our affiliates may share this personal information with each other and use it in accordance with this Privacy Policy. How can such information be combined with other information to offer or improve our services, services, support, content and advertising. You are not required to provide the requested personal information. In this case, however, it will often not be possible for us to inform you about our services or to answer your inquiries.

Here are some examples of different types of personal information we may collect and how they are used:

Which personal data we collect

  • If you create an Accout with us, use our support or services, purchase a product, apply for a loan or lease, download software, register for a course, contact us, or participate in an online survey, we can Collect a variety of data, including name, address, phone number, email address, preferred contact information, device IDs, IP addresses, location information, credit card information, and profile information.
  • If you share content or services through our products with others, send products, participate in PLAMIS services or forums, we may collect the information you provide about such persons, such as name, address, email address, and telephone number. We use this data to process your requests, to provide products or services and to act against fraud.
  • In some jurisdictions, we may require an ID issued by an agency under certain circumstances, including but not limited to, setting up and activating an account for businesses, applying for or renewing consumer credit, managing reservations, or in other required jurisdictions.

How we use personal information

With your consent, we may process your personal information for the purposes described in this Privacy Policy, as well as to comply with any of the legal obligations to which we are subject, or when we understand that disclosing information is necessary for the pursuit of PLAMIS 'legitimate interests or third parties , which may include the transfer of data to such third parties.

  • The personal information we collect enables us to keep you informed of PLAMIS 'latest product announcements, software updates and upcoming events. If you do not want to be in our mailing list, you can unsubscribe at any time in the attached link of the notification.
  • We use personal information to help us to create, develop, deliver, deliver, and improve our products, services, content, and advertising, and we also use them to prevent and fight fraud. We may also use your personal information for account and network security purposes, protecting our services for potentially illicit material by pre-screening and pre-scanning uploaded content for the benefit of all our users. If we use your data for anti-fraud purposes, these are the result of processing an online service with us. When using anti-fraud data, we limit ourselves to those data that are absolutely necessary for the protection of our consumers and services and that are essential for safeguarding our proven legitimate interest. For certain online transactions, we may also validate the information you provide through publicly available sources.
  • We may use your personal information, including your date of birth, to verify your identity, assist us in identifying users, or identify appropriate services. For example, the date of birth can be used to determine the age of an account owner.
  • From time to time, we may use personal information to send important messages, such as purchases or changes to our terms and conditions and policies. Because this information is important to your relationship with PLAMIS, you may not be able to refuse to receive this information.
  • We may also use personal information for internal purposes, such as auditing, data analysis and research, to improve our products and services and to communicate with clients.
  • If you participate in sweepstakes or similar promotions, we may use the information provided to administer these programs.
  • If you apply for a job with us or we receive your information in connection with a potential position at PLAMIS, we may use your information to assess your application and contact you. If you are a promising candidate, you will receive more information on how we handle candidates' personal data in applications.

Where does your personal data come from, if they were not collected by us?

We may have your personal information obtained from others if the person has shared their content with you through our services, sent you products, or invited you to participate in services or forums. For security and anti-fraud purposes, we may review the information you provide when creating an account for third parties.

If you are a potential candidate for employment with us, we may collect your personal information from third parties, e.g. Recruiters or external websites. We use the personal information we receive to contact you about a prospective job or to assess your application. If you have not provided us with your personal data directly, we will inform you when we first contact you about your application via the source. For purposes of research and development, we may use records that contain images or voice recordings or other data that may identify an identifiable person. The collection of such records is in compliance with the applicable law in the jurisdiction in which the record is hosted. When using such records for research and development purposes, we make no attempt to identify any individuals found in that material.

Collection and use of non-personal data

We also collect data in a form that by itself does not allow any direct reference to a particular person. We may not collect, use, disclose, and disclose personally identifiable information for any purpose. Below are some examples of non-personal information we collect and how we can use it:

  • We collect data such as job, language, zip code, area code, unique device identifiers, forwarding URLs, and the location and time zone where PLAMIS products are used so that we can better understand our customers' behavior and improve our products, services, and advertising.
  • We collect information about customer activity on our website, in cloud services, in the PLAMIS Store, and in our other products and services. This data is aggregated and used as a tool to provide more useful information to our customers and to understand which parts of our website, products and services are most interesting to our customers. These aggregated data are non-personally identifiable information for the purposes of this Privacy Policy.
  • We may collect and store details of how you use our services, including search queries. This information enables us to improve the validity of the results provided by our services. Such information will generally not be associated with your IP address except to a limited extent to ensure the quality of our services provided over the Internet.
  • With your express permission, we may collect information about how you use your device and programs to help developers improve their services.

In the event that we link non-personal information to personally identifiable information, such linked information will be treated as personal information as long as it remains linked.

Cookies and other Technologies

Web sites, online services, interactive programs, emails, and promotional materials from us may use "Cookies" and other Technologies, such as Pixel-Tags and Web Beacons. These technologies allow us to better understand user behavior, inform us about which parts of our websites have been visited, and simplify and measure the efficiency of advertising and web searches. We treat data collected by cookies and other technologies as non-personal information. However, insofar as Internet Protocol addresses (IP addresses) or similar identifiers are classified as personal data by the applicable law, we also treat these identifiers as personal data. Accordingly, unless personal information is associated with personal information, we will treat the linked data as personal information for the purposes of this Privacy Policy.

Ads that we provide through the advertising platform can appear in News and the PLAMIS Store. If you do not want to receive advertising tailored to your interests, you can enable "No Ad Tracking". This will log you out of receiving such advertisements depending on the device you are using. You still see ads in the PLAMIS Store or news based on context, such as your search query or the channel you are reading. In third-party applications, you can see ads based on other information.

We and our affiliates also use cookies and other technologies to record personal information when you use our website, online services and applications. Our goal in these cases is to make your experience with us more comfortable and personal. For example, if we know your first name, we can welcome you personally on your next visit. Information such as the country you live in and your native language will help us provide you with services that are tailored to your needs and more useful. Knowing that someone using your computer or device purchased a certain product or used a particular service allows us to better tailor our advertising and email communications to your interests. Knowing your contact information, hardware IDs, and information about your computer or device will help us personalize your operating system, set up your services, and provide you with better customer service.

If you want to disable cookies in the web browser, either inquire with the respective provider, or visit our Knowledgebase how to disable cookies. Note: Since cookies are used on all our websites, you may be denied access to certain areas of the websites if you disable cookies.

As with most internet services, we also automatically collect certain data and store it in log files. These data include Internet Protocol addresses (IP addresses), browser type and language, Internet Service Provider (ISP), referring and terminating websites and programs, operating system, date / time stamps, and clickstream data. We use this information to analyze and analyze trends, manage the site, obtain information about user behavior on the site, improve our products and services, and collect demographic information about our overall user base. PLAMIS can use the collected data in our marketing and advertising services.

In some of our e-mail messages, we use a so-called "click-through URL" that leads directly to content on our website. When customers click on these URLs, they are directed through a separate web server before they reach the landing page on our website. We track this "click-through" data to determine interest in specific topics and to measure the effectiveness of communicating with our customers. If you do not want to track and track such data, do not click on text or graphic links in emails. Pixel tags enable us to send email messages in a customer-readable format. We can also check if emails have been opened. We may use this information to reduce the messages sent to a customer or to prevent the sending of messages.

Disclosure to third parties

From time to time, we may disclose certain personal information to third parties to offer or improve our products and services, to provide products at your request, or to assist us in marketing to customers. In this case, we require these third parties to handle the personal data in compliance with applicable law. Personal data will never be disclosed to third parties for marketing purposes. For example, if you use and activate Future Workplace as a Service with an Apple product provided by us, you authorize PLAMIS, as well as Apple and your mobile service provider to exchange the information you provide during the activation process to enable the service. If you are admitted to the service, the privacy policies of PLAMIS or Apple and your mobile service provider apply to your account.

Service Provider

PLAMIS shares personal information with companies that provide services, such as operating services, processing information, granting credit, executing customer orders, delivering products to you, managing and maintaining customer information, providing customer service, evaluating your business Interested in our products and services as well as conducting customer research or conducting customer satisfaction surveys. These companies are required to protect your personal information and may be located wherever PLAMIS operates.


It may sometimes be necessary for PLAMIS to disclose personal information due to legal requirements, legal procedures, litigation and / or requests from public and government authorities inside or outside your country of residence. In addition, we may disclose information about you if we believe it is necessary or appropriate for national security, law enforcement or other public interests. We may also disclose information about you (but only if we have a legal basis) if we believe it is reasonably necessary to enforce our terms and conditions or protect our business or users. This may include providing information to public or government agencies. In addition, in the event of a reorganization, merger or sale, we may transfer any personal information we collect to the relevant third party.

Protection of personal data

PLAMIS attaches great importance to the security of your personal information. Our online services, such as the PLAMIS Store or Managed Services, protect your personal information during transmission by encryption techniques such as Transport Layer Security (TLS). Whenever your personal information is stored by PLAMIS, we use computer systems in facilities where access is limited by physical security measures. This also applies if we use third-party storage media.

If you use certain PLAMIS products, services or applications, or you enter personal information in a blog, forum or social network, that personally identifiable information and content will be visible to others and may be read, collected or used by others. The responsibility for the personal data that you share or specify here is solely yours. For example, if you post your name and email address in a forum, that information will be public. Use these functions with care.

Application of automated decision making, including profiling

We do not make any decisions using algorithms or profiling that has a significant impact on you.

Integrity and retention of personal data

PLAMIS makes it easy for you to keep your personal information accurate, complete and up-to-date. We retain personal information as long as necessary to comply with the purposes described in this Privacy Policy and our privacy-related privacy statements. When assessing the time periods required, we carefully consider the extent to which personal data collection is required at all. If we determine the need to collect such data, we will only keep it for as long as is strictly necessary for the given purpose, unless longer retention periods are expressly required by law.

Information about personal data

You can help us to ensure that your contact information and settings are correct, complete, and up to date by logging in through your Account Page. In relation to other personal information that we store about you, we allow you access for any purpose and provide you with a copy. For example, you may require us to correct inaccurate data or to delete the data if PLAMIS is not required by law or for legitimate business purposes to store it. We may reject the processing of requests if they are offensive / harassing, jeopardize the personal rights of others, are extremely impractical or if an information under the respective legal system is otherwise not provided for. We may also continue to reject aspects of deletion or access requests if we believe that responding to such an inquiry would undermine our lawful use of data for the purposes of security or anti-fraud mentioned above. You can contact us for access, correction and deletion requests.

Children & Education

Of course, we take special precautions to ensure the privacy and safety of children using PLAMIS products and services. Children under the age of 13 or under the minimum age of the respective legal regulations may not create their own accounts, unless there is a verifiable consent of the legal guardians or the creation is carried out as part of a kids account or the children have a managed PLAMIS account through their school (if available). Parents must, among other things, take note of the Child Privacy Policy and consent to the collection, use and disclosure of your child's information by PLAMIS before they can create an account for their child.

Schools that participate in PLAMIS | Education and have approved the managed account disclosure disclosure for students can also create managed accounts for students. The managed student accounts disclosure statement explains how PLAMIS deals with student data. This complements our privacy policy.

If we become aware that we have collected the personal information of a child under the age of 13 or below the minimum age without the above circumstances, we will take action as soon as possible to erase that information. Guardians who need to access, modify, or delete data, as part of their account, for their child may use the options in their account settings.

Location-based services

To provide site-based services, we and our partners and licensees, e.g. Collect, use and share accurate location data, including the geographical location in real time. As far as location-based services are available, they can determine the approximate location of your devices. In addition to GPS, Bluetooth and your IP address, the data of public Wi-Fi hotspots and mobile phone towers as well as other technologies are used. Unless you have consented to the use of this site data will be collected in an anonymous way, through which you are not personally identified. The data will be used by PLAMIS and our partners and licensees to provide and enhance site-related products and services. For example, your device may pass its geographic location to the program or app provider if you select its location services.

Some of PLAMIS 'locally-based services and features require your personal information to function properly.

Websites and services of other providers

PLAMIS 'websites, products, applications and services contain links to other companies' websites, products and services. Our products and services may also use or offer third-party products and services, such as third-party software.

The information collected by these third parties, which may include location information or contact information, is governed by their privacy practices. We therefore recommend that you check with these companies for their privacy practices.

International Users

All data provided by you may be subject to transfer or access by companies located in different locations around the world as required by this Privacy Policy. In the context of services provided by PLAMIS, personal data relating to persons residing in a member state of the European Economic Area or in Switzerland is maintained by PLAMIS International in Austria. This data is processed in the name of PLAMIS International by . PLAMIS uses model contract terms for the international transfer of personal data collected in the European Economic Area or in Switzerland.

Our corporate commitment to protecting your Privacy

To ensure the security of your personal information, our privacy policy and security policies are made known to all PLAMIS employees, and our privacy policies are rigorously enforced within the organization.

Questions about Privacy

If you have any questions or concerns about our Privacy Policy or data processing, if you wish to contact our European Data Protection Supervisor or if you wish to report a possible violation of local privacy laws, you can contact us.

When a privacy issue or an access / download request is received, a dedicated team will address it. This views the contact request and takes care of your problem. Where the problem is more substantial, we may collect more information from you. All such substantive contact requests will receive, as far as possible, an answer within thirty (30) days. It addresses the problem at hand, requests additional information if necessary, or indicates that some time is needed to respond. If you disagree with the response received, you can forward your complaint to the regulator in your country. Upon your request, we will try to provide you with information on the means of complaint available to you in your case.

If your complaint indicates that your privacy issues may be improved, we will take steps to do so and implement as soon as possible. If a privacy issue has adversely affected you or another person, we will take steps to resolve the issue for you or for the other person.

We may change our privacy policy at any time as necessary. If any significant changes are made to the privacy policy, an appropriate one will be made Notice published along with the current version of the Privacy Policy on our website.

The Privacy Policy was updated on June 22, 2019.

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